By akademiotoelektronik, 29/08/2022

Towards the dematerialization of procedures PN – aeroVFR Facebook Flux RSS Twitter

Gradual implementation of the dematerialization of all aircrew (PN) procedures by the DSAC.

The Civil Aviation Safety Department (DSAC), which is part of the Directorate General for Civil Aviation (DGAC), is reviewing the organization of its various missions and in particular the employment of its personnel. In this context, a program was launched aimed at modernizing procedures for aircrew "in order to improve the quality and efficiency of services and exchanges between the DSAC and users of the PN domain" with, beyond the dematerialization of administrative procedures, easier access to useful information to understand and carry out procedures correctly, without forgetting to provide users with a follow-up of the progress of their procedures.

To do this, various IT tools for informing, communicating and exchanging between users and DSAC are or will be developed. The program is structured around 5 sub-projects:– Setting up a PN portal: fortunately it will be separate from the site of the Ministry of Ecological Transition where one regularly gets lost in a labyrinth in search of a information, without sometimes avoiding the dead end (error 404!). The portal envisaged should make it possible to have a personal account for its procedures, to know its situation, to obtain regulatory information in connection with the other applications of the DGAC, i.e. Océane (alas maintained…) and Sigebel. Note that the Meteor site already set up between the DSAC/IRs and the ATOs/DTOs will remain active and therefore complementary…– Setting up a chatbot: this will be a classic "conversational agent" objective will be to provide quick answers to the most frequently asked questions. – Paperless forms. This facet is developed below. – Implementation of RPA (Robotic Automation Process): this concerns internal management at the DSAC with “automation of tasks without real added value”. A time saving on the processing of certain requests is expected, both for DGAC agents and users. – Digitization of PN files: harmonization of all digital files accessible on all DSAC/IR sites.

The last two facets only concern DGAC personnel. Of the first three concerning users, that concerning the dematerialization of forms is the most advanced. The schedule for the program started in May 2021 and is expected to end towards the end of 2022.

For the time being, the most advanced facet is therefore that of the dematerialization of all the forms allowing users to carry out their procedures online, with monitoring of the process by the pilots and the DGAC agents, with a dialogue via internet possible during processing. This involves offering a platform for online completion of PN forms sent to the DSAC by pilots, training organizations (ATO and DTO), instructors or examiners. The system aims to eventually eliminate postal mail and the sending of documents in pdf format.

The user should be guided in his approach to choosing the right form, this may sometimes already be self-drafted with certain information from Océane or Sigebel. The system will check the “completeness” of the requests before sending the file to the competent service. The user will then be able to follow the progress of his file online as we have been following for years the process of receiving a package from all carriers…

Student pilots and pilots will thus be able to follow their registration files for theoretical and/or practical exams, and carry out their initial issuance request. Examiners will be able to submit a practical examination report. ATOs/DTOs will be able to recommend their students for theoretical and practical exams, attest to the end of training, manage rights for signing forms (educational manager, responsible manager).

In the summer of 2021, the DSAC chose the “off-the-shelf” solution offered by the company Efalia, a specialist in form management platforms, by choosing the 6Tzen solution (to be pronounced Citizène). The system must be scalable over time, to gradually implement this new system which will remain optional and not mandatory, the scope retained at the start only concerns the procedures by private pilots with European PPL licenses (Airplane or Helicopter), LAPL (Airplane or Helicopter), BPL (Balloon) and SPL (Glider). This first scope covers 14% of the forms envisaged. For gliders, a “bridge” is being studied with Gesasso.

To run the system, a pilot site was set up in January 2022 and a pilot phase was offered to all DTOs/ATOs in Ile-de-France, after three information and exchanges on the project by videoconference, sessions offered to managers of training organizations in the region on a voluntary basis by Bertrand Huron (DSAC/PN) in charge of this modernization programme.

This pilot phase should end next March, a period that is probably too short (given the weather conditions at the start of the year in Ile-de-France and the number of procedures in this season) but which could be extended to get enough feedback. The leaders of DTO/ATO in Ile-de-France who participated in one of the three presentation videoconferences have already benefited from a demonstration of the prototype.

The DTOs/ATOs of Ile-de-France can now use the new system or train on a "virtual" site so as not to clutter the activities of the DSAC. The pilot phase will give training organizations the opportunity to submit through this tool:– recommendations for LAPL, PPL, BPL, SPL practical exams with the possibility of proposing one or more examiners and management of the latter's designation via the tool.– LAPL, PPL, BPL and SPL practical training certificates.

This pilot phase should make it possible to "test and validate the tool on a first perimeter with a sufficient volume of procedures, to identify areas for improvement and optimization", to draw lessons from it before extension to all PN approaches – a careful and methodical ramp-up that distances us from the process followed by the SIA to set up Sofia! Then, the system will be generalized to other DSAC/IR before extending the scope to all procedures.♦♦♦

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