By akademiotoelektronik, 09/02/2023

IP telephony: definition and advantages for companies activate your virtual telephone standard in a few clicks

The switched telephone network (RTC), often seen as the source of the democratization of fixed telephony forty years ago, saw its last years of service.

Tech Standards téléphoniques d’entreprise avec numéro virtuel pour les TPE / PMEEtre conseillé(e)Accéder au serviceEtre conseillé(e)En savoir plusEn effet beaucoup d’entreprises considèrent le RTC comme obsolète avec la téléphonie mobile et Internet. Nous allons voir que pour de nombreux cas et secteurs professionnels, la migration du RTC vers la téléphonie IP présente de nombreux avantages.

What is IP telephony?

IP telephony also called VoIP or Voice on IP, designates a telephony mode which uses the telecommunications protocol (IP for Internet Protocol), in order to transport all telephone communications.The voice is scanned and then grouped in digital data packages in order to be more easily transported by the network via the IP protocol.

Telephone standards providing IP technology are under the acronym IPBX.

The end of RTC (switched telephone network) pushes companies to migrate to an IP telephony solution.This solution benefits companies because it passes through the Internet hence the acronym VoIP (Voice Over Internet Protocol), it allows the voice instantly.

Services such as Skype, Messenger, WhatsApp are IP telephony services.This new technology is more efficient and has many advantages, unlike traditional telephony:

The different types of telephony on IP

There are two telephony infrastructure on IP:

IPBX

For IPBX, the company must have a telephone server and host it in the cloud.At the accounting level, this is considered to be immobilizing, because it is a good that will serve the business of the company in a sustainable way.The positive point is that you totally master the settings for the telephone standard.However, having an IPBX requires commitment and time.

Centerx

For the Centerx, unlike the IPBX, the telephone server is hosted at a service provider.It is therefore already configured and maintained.For companies, having a Centerx is a time saving, with the possibility of connecting several sites to the same server while distributing costs.

In order to know the most suitable solution for your company, just list your needs in terms of:

The advantages of IP telephony

VoIP's major asset is the reduction in telecommunications costs.Indeed, this technological innovation lightens the infrastructure necessary to ensure vocal telecommunications.Internet service providers will be able to provide better services to their customers.

IP telephony offers more flexibility to businesses because it ensures migration to new processes for the transmission of signals by the IP protocol."Thus, with this device, you no longer lose calls and gain in customers," said Standard Director online.

In addition, users can also access all the services offered by this technology with their own internet connection.

How to migrate to IP telephony

Voip technology converts voice traffic into digital signals by Internet.With telephony, you master your prices and benefit from more than 50 features thanks to the integrated telephone standard.

IP telephony is a simple offer to set up.You just have to have internet access to make and receive calls from your telephone stations.

No matter where you are, a dedicated application allows your employees to use your corporate telephony.They can easily appeal, transfer a call to available employees, and create conferences.Thus, they can display the number of the company during outgoing calls, whatever their support (mobile, tablet and computer).

Calling on a service provider specializing in the field not only ensures a secure installation and a fruitful migration of your telephony.

(Photo credit: ISTOCK)

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