How to terminate your orange package?

Check the terms of termination of its Orange mobile plan

Chez l'opérateur, plusieurs forfaits mobiles Orange sont proposés avec une période d'engagement de 12 ou 24 mois. La première chose à faire, donc, si vous souhaitez résilier votre abonnement, c'est de vérifier si vous êtes toujours engagé auprès d'Orange. Car, selon le cas, vous devrez payer ou non des frais de résiliation.

If your commitment period is completed, then the termination of your Orange mobile plan is free of charge.On the other hand, if your commitment period is still in progress, you will have to pay termination fees.The terms to calculate them were established by the Châtel law, dated January 2005.

The law has provided for three different scenarios:

You are bad in mathematics and more particularly in mental calculation, no problem, we have everything planned.You can use our partner's tool to calculate your termination fees.

Terminate its orange mobile plan for legitimate reason

If you want to terminate your Orange mobile package while you are still in your commitment period, know that, in some cases, it is possible to terminate your orange package without costs.To do this, you must be able to justify your operator with a legitimate reason:

How to terminate your Orange mobile plan?

You now know if you will have to pay, or not, termination fees, it remains to formulate your request from Orange.To do this, simply send your operator by registered mail a termination letter.Again, we chew your work because you can use our partner's tool and perform this online process.

To terminate your Orange mobile plan, you can also go to your customer area on your operator's website.You will then have to go to the "Contracts and options" section, then "manage your offer and your options".In the "Contract Management" section, click on "terminate your offer" and follow the different stages.

Once your termination request has been made, Orange has 10 days to make it effective.But, if you wish and make the request, the termination may take effect on the date you want.

Terminate your orange package while keeping your phone number

With promotions on mobile packages that keep multiplying and are always more interesting, it is a practice that is commonplace: to terminate its package to change operator, while keeping your phone number.Orange is no exception to the phenomenon.

But, in this case, the procedure for terminating its mobile plan is no longer the same.If you wish to terminate your subscription to Orange to change operator by keeping your telephone line, no need to contact or send a registered mail to your operator, just request the portability of your phone number.

To do this, nothing could be simpler: just call 3179 to get the Rio code from your telephone line.It is a unique identifier made up of 12 digits.It must be given to your new operator when subscribing to the offer.It is he who will ask for the portability of your telephone line.An approach that will result in automatic termination of your Orange mobile plan.Important clarification: this approach does not exempt you from paying termination fees (see above) if you are still incurred with Orange.

Terminate its mobile package from the Orange Open offer

The open offer is the orange box + mobile formula.These are two separate services, a telephone package and internet access, but included in the same subscription and with a single invoice.Nevertheless, it is possible to terminate its mobile package while retaining its internet access.

Be careful however, under the specific conditions of the Orange Open offer, we can read: "Any request for termination on the customer's initiative is a termination of the Orange Open contract in its entirety".That is to say that if you are still in the 12 or 24 month commitment period, you will pay termination costs calculated on the overall price of your monthly subscription, even if you keep internet access.Clearly, you pay termination fees for a service you still benefit from and you continue to pay.Not really financially interesting, so.