By akademiotoelektronik, 13/08/2022
Apple is continued in class action: the iPhone is sold water resistant, but not guaranteed on this point
Customers discover that water protection is not entered in the smartphone warranty.
Apple evokes the waterproofing tests of the iPhone 11 Pro in video // Source: YouTube video capture
For several years, the majority of smartphones, especially in the high -end, has been offering a water and dust -resistant design, generally accompanied by certification.To avoid any bad voluntary behavior of the user, the brands exclude the damage of the warranty waters, despite this design and the fact that one can in a daily dip.
An absence of warranty that did not like in the case of Apple.The firm is prosecuted in New York State in the United States.
A compulsory mentions problem
The case reported this weekend to American justice takes the form of a class-action and proclaims that Apple gives a bad idea of the resistance of the iPhone against dust, with insufficient "small mentions", especiallyRegarding explanations of IP certification.Is involved in particular, the type of water that can damage the iPhone or not.Laboratory tests are done with flat or pure water, while a more highly chlorinated pool water or sea water can damage the iPhone.
A more legitimate point of the case concerns the advice given by Apple.The apple brand recommends rinse the iPhone with water if some parts are stained by liquids such as fruit juice or coffee.However, if the water was damaged the iPhone in this manipulation, Apple may not accept the smartphone in warranty.
The complainants asking that Apple corrects his marketing documents and paying for lawyers and compensation.Let us once again remember that if Apple is the target here, probably because the iPhone is the most popular smartphone in the world, the other smartphone manufacturers offer the same warranty conditions.
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